Privacy Policy

• Account & profile: name, email, and the brand details you provide (audience, voice, examples, and other brand-profile answers).
• Content: the ideas, prompts, posts, captions, and media you create, generate, or schedule.
• Payment: processed by Stripe. We do not store full card numbers; we keep limited billing and subscription details.
• Phone & SMS consent: if you opt in, your mobile number and a record of your consent (text, time, and source).
• Connected accounts: tokens/permissions you grant so we can publish to third-party platforms on your behalf.
• Usage & device: log data, approximate analytics, and cookies needed to run the Service.

We use information to provide and improve the Service — including to generate content, schedule and publish posts, process payments, send account and (with consent) marketing messages, provide support, secure the Service, and comply with legal obligations.

To generate content, your prompts, brand profile, and related inputs are sent to third-party AI model providers (such as Anthropic and Google) that process them on our behalf to return output. We do not sell your content, and we instruct providers to handle it solely to deliver the Service.

We share information only as needed to run the Service, including with:

• Infrastructure & data: hosting and database providers (e.g., Supabase).
• Payments: Stripe.
• AI providers: Anthropic, Google.
• Publishing & messaging: social-posting providers (e.g., Ayrshare), the platforms you connect, our email provider (e.g., Resend), and our SMS provider.
• Legal: when required by law or to protect rights and safety.

We do not sell your personal information.

If you opt in to text messages, we keep a record of your consent so it is verifiable. SMS consent and phone numbers are not shared with third parties for their own marketing. See our SMS & Messaging Terms and reply STOP at any time to opt out.

We keep information for as long as your account is active or as needed to provide the Service, and longer where required to meet legal, tax, or recordkeeping obligations (for example, SMS consent records). You can ask us to delete your account data, subject to those obligations.

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

You may access or update your brand profile in the app, disconnect linked platforms, opt out of SMS (reply STOP) or marketing email, and request access to or deletion of your personal information. To make a request, email us. Depending on where you live, you may have additional rights under applicable law.

We use cookies and similar technologies for authentication, preferences, and basic analytics. You can control cookies through your browser, though some features may not work without them.

The Service is not directed to children and is intended for users 18 and older. We do not knowingly collect information from children.

We may update this Policy from time to time. We will revise the “Last updated” date and, for material changes, provide additional notice where appropriate.

Privacy questions or requests? Email hello@contentkilla.ai.